20 modules

19 modules. Zero improvisation.

Every module is designed to solve real problems for internet operators in Latin America. No filler features — everything you see, you'll actually use.

Network and Infrastructure

4

MikroTik Management

Manage all your MikroTik routers from a centralized panel. Create and apply speed profiles, manage queues, firewall rules, and monitor each device in real time.

  • Speed profiles (queues)
  • Firewall rules
  • Interface monitoring
  • Automatic config backup
  • Remote RouterOS updates

SmartOLT / GPON

Direct SmartOLT integration for complete fiber optic network management. Provision ONUs, diagnose optical signals, and manage VLANs without leaving WispNova.

  • ONU provisioning
  • Optical signal diagnostics
  • VLAN management
  • Service templates
  • Optical power monitoring

PPPoE / Access control

Control subscriber access directly through the MikroTik API: PPPoE secrets, per-plan bandwidth, active sessions, and IP pools — no separate RADIUS server to maintain.

  • PPPoE secrets management
  • Per-plan bandwidth (queues)
  • Active session monitoring
  • Remote disconnect via MikroTik
  • IP pool management

Network Monitoring

Visualize the status of your entire infrastructure in real time. Receive outage alerts, monitor bandwidth usage, and analyze traffic trends.

  • Real-time dashboard
  • Outage alerts
  • Usage graphs
  • Availability history
  • Per-device metrics

Business and Finance

6

CRM / Subscribers

Centralized management of all your customers. Complete profile with personal data, payment history, active contracts, assigned equipment, and communications.

  • Complete subscriber profile
  • Payment and service history
  • Advanced search and filters
  • Bulk import (CSV)
  • Segmentation by status/plan

Billing

Complete billing system with electronic invoicing, recurring charges, account statements, and multiple payment methods.

  • Electronic invoicing (DGI)
  • Automatic recurring charges
  • Account statements via email/WhatsApp
  • Multiple payment methods
  • Revenue reports

Collections and Payments

Integration with PayPal, Yappy, PagueloFacil, and bank transfers. Automatic reconciliation, instant receipts, and delinquency tracking.

  • PayPal, Yappy, PagueloFacil
  • Automatic reconciliation
  • Instant receipts
  • Delinquency tracking
  • Collection reports

Plans and Services

Define internet plans with custom speeds, prices, and conditions. Manage upgrades, downgrades, and promotions from a single place.

  • Configurable speed plans
  • Per-period pricing
  • Temporary promotions
  • Automatic upgrade/downgrade
  • Corporate plans

Contracts

Generate digital contracts with electronic signatures. Validity control, automatic renewal, and expiration alerts.

  • Contract templates
  • Digital signature
  • Validity control
  • Automatic renewal
  • Contract history

Tax Integration (DGI)

Comply with Panama tax requirements automatically. Generate electronic invoices, fiscal reports, and submit directly to DGI.

  • Authorized electronic invoicing
  • Credit/debit notes
  • Monthly fiscal reports
  • Automatic DGI submission
  • Digital receipt archive

Communication

3

WhatsApp Bot

Intelligent bot connected via Meta WhatsApp Business API. Automates collections, answers subscriber queries, sends payment reminders, cut notices, and confirmations — without human intervention.

  • Automated conversational bot
  • Smart payment reminders
  • Service cut notices
  • Real-time payment confirmations
  • Automatic query responses
  • Segmented mass messaging

Email Notifications

Transactional email system for account statements, invoices, notices, and subscriber communications.

  • Automatic account statements
  • Invoice delivery by email
  • Maintenance notices
  • Custom HTML templates
  • Delivery tracking

Customer Portal

Self-service portal where your subscribers check invoices, make payments, open support tickets, and update their information without needing to call.

  • Invoice and payment lookup
  • Online payments
  • Ticket creation
  • Data updates
  • Service history

Operations

4

GPS and Coverage

Visualize subscriber and equipment locations on a map. Plan network expansion and optimize technician routes.

  • Subscriber map
  • Network equipment locations
  • Coverage zones
  • Technician routes
  • Expansion planning

Support and Tickets

Ticket system for managing support requests, installations, claims, and preventive maintenance.

  • Support tickets
  • Technician assignment
  • Configurable SLA
  • Per-subscriber history
  • Resolution reports

Inventory

Manage your network equipment inventory: routers, ONUs, cables, connectors, and accessories with stock control.

  • Stock control
  • Subscriber assignment
  • Equipment history
  • Low stock alerts
  • Inventory reports

Reports and Dashboards

Executive dashboards with business metrics, revenue, delinquency, subscriber growth, and network performance.

  • Executive dashboard
  • Revenue/delinquency metrics
  • Subscriber growth
  • Network performance
  • PDF/Excel export

Platform

3

Multi-Tenant

Complete multi-tenant architecture. Each ISP operates in its own isolated space with independent data, configuration, and branding.

  • Complete data isolation
  • Independent configuration
  • Custom branding (white-label)
  • Per-tenant subdomains
  • Centralized management

REST API

Complete and documented REST API to integrate WispNova with your existing systems or build custom applications.

  • Full RESTful API
  • Secure authentication
  • Rate limiting
  • OpenAPI documentation
  • Real-time webhooks

Audit and Security

Complete record of all system actions. Who did what, when, and from where — for compliance and security.

  • Full action log
  • User/action filters
  • Report export
  • Configurable retention
  • Security alerts